support ☆
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Description:
Menu bar app for user and help desk support
Type: Cask  |  Latest Version: 3.0.1@0  |  Tracked Since: Dec 28, 2025
Links: Homepage  |  formulae.brew.sh
Category: Productivity
Tags: menu-bar support help-desk system-monitoring macos
Install: brew install --cask support
About:
Support App is a native macOS menu bar utility designed to streamline user support and IT help desk workflows. It provides immediate access to critical system information, support contacts, and custom actions directly from the menu bar. The application helps organizations bridge the gap between end-users and support teams by offering a centralized, easily accessible support hub.
Key Features:
  • Real-time system monitoring (CPU, memory, network)
  • Customizable menu bar with organization branding
  • Quick access to support contacts and resources
  • Integration with MDM solutions for enterprise deployment
  • One-click support ticket creation
Use Cases:
  • Enterprise IT help desks providing remote user support
  • Managed service providers monitoring client systems
  • Organizations wanting to improve employee self-service support
Alternatives:
  • Jamf Helper – More lightweight and MDM-agnostic alternative focused on user-facing support features
  • Self Service – Simpler menu bar approach compared to full MDM self-service portals
Version History
Detected Version Rev Change Commit
Feb 10, 2026 10:49am 3.0.1 0 VERSION_BUMP 176b8d58
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